BAL Technical Support

Downloads 

Android Security APK
What is it: This file enforces NSA Bluetooth security policies on your Android Device.
Products Supported: baiMobile® 300MP Bluetooth smart card reader
and BLUEARMOR 100 Secure Bluetooth Headset.
Devices Supported: Dell Streak 5 or 7; most Motorola smartphones and tablets. 
Other: The DISA STIG also requires Fixmo Sentinel and an apk from the
device manufacturer (Dell or Motorola).
Instructions: Download and install on your Android Device. 

Firmware Update RMA form
What is it: If your reader has a reader firmware version 2.02.0x or lower,
you will need to return your reader for a firmware upgrade.
The latest firmware supports over-the-air upgrades via an app (iOS and Android).
Products Supported: baiMobile® 3000MP Bluetooth smart card reader.
Devices Supported: N/A
Other: We will perform the upgrade and return your reader the same day that we receive it.
Instructions: Fill out the form and click Submit. We will email you the RMA number & instructions.